Skymattix — Let the people in
Record the space. Before repairs. Tour of a damaged building with exposed framing
INSURANCE & RESTORATION

INSURANCE & RESTORATION / ARTICLE

The Importance of Virtual Tours for Residential or Commercial Insurance

How homeowners, property managers and restoration teams can use a dated walkthrough to discuss visible conditions.

SKYMATTIX SCANS ·

When a room changes, a list of photographs can leave an adjuster or contractor guessing which doorway connects two views. A 3D scan records the visible space as it stood on the day of our visit. You can share the walkthrough with the people reviewing the property and discuss a particular wall, entrance or room together.

A reference for homeowners

An owner arranging a baseline scan can choose which parts of the property belong in the record. If water damage later affects a room, the restoration team can compare the visible condition with a later scan of the same area. A pair of dated tours can help the team agree on what requires closer inspection.

Commercial insurance and restoration

A commercial building can include offices, work areas and equipment rooms that look similar in photographs. A walkthrough helps a property manager show an adjuster how these areas connect and point out the location under discussion. Contractors can review the same reference when planning a visit.

If your team wants to compare conditions before mitigation and after repairs, ask us to scope both visits. Tell us which spaces need to appear in both records, what work will happen between visits and who needs access to the results.

Review the scope with your adjuster

Ask the people handling the claim which records and inspections they require. A tour shows surfaces visible to the camera at a point in time. An adjuster or qualified professional determines how to assess damage, including anything concealed behind walls or finishes.

Agree on access and privacy

Decide in advance who may view the tour, how long it needs to remain available and which rooms or records should stay private. Before our visit, secure personal documents, identify excluded areas and arrange access with the people responsible for the site.

YOUR SPACE. YOUR NEXT OPPORTUNITY.

Let’s open the door.

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